Legal
Refunds and cancellations
This policy covers workshops, mentoring sessions, and journal reviews offered by Evolutionary Systems.
Eligibility overview
Refunds depend on how far in advance you cancel, whether a cohort seat can be refilled, and how much teaching work has already been delivered. Fees are for training time and marked work, not for trading outcomes.
Multi-Timeframe Swing Workshop
- Deposit: refundable in full if you cancel 14 or more days before session one and we have not issued cohort materials.
- Full fee: refundable minus the deposit if you cancel between 13 and 7 days before session one, provided your seat is released.
- Within 6 days of session one, or after the cohort has started, fees are non-refundable except where we cancel the cohort.
- If Evolutionary Systems cancels a cohort, you may transfer to the next dated cohort or receive a full refund of sums paid.
One-to-One Chart Mentoring
- Cancel or reschedule with at least 48 hours’ notice for a full credit toward a future session.
- Cancellations inside 48 hours, or no-shows, forfeit that session fee.
- Prepaid blocks of four: unused sessions remain valid for six months from purchase; unused value after that period is non-refundable.
Trade Journal Review
- Full refund if you cancel before we confirm that review work has begun.
- Once annotation has started, a partial refund of 40% may be offered if the debrief has not occurred; after the debrief the fee is non-refundable.
Work already started and materials
Marked homework, written reports, and session replays already delivered are not returnable items. We do not sell physical kits; there are no shipping returns.
How to request a refund
Email hello@evolutionary-systems.digital with your name, programme, booking date, and reason. We respond within five working days. Approved refunds are returned by the original payment method within ten working days of approval.
Rescheduling
Workshop participants who cannot attend a single session may use the replay within seven days; sessions are not individually rescheduled. Mentoring reschedules follow the notice rules above.
Exceptions
Statutory rights under UK consumer law remain unaffected. If illness or another serious event prevents attendance, contact us; we consider goodwill credits case by case without creating a standing entitlement.
Studio contact: 58 South Crescent, Lynsted, ME9 0TE, United Kingdom, +44 070 3141 3480.